Contact Us
We're here to help! Whether you have questions about the app, need technical support, or want to share feedback, we'd love to hear from you.
Get in Touch
Our support team is ready to assist you with any questions or concerns.
support@buildinglores.comHow Can We Help?
We can assist you with:
Account Issues
Login problems, password reset, email verification, or account access
Billing & Subscriptions
Premium subscription questions, payment issues, or refund requests
App Feedback
Feature suggestions, bug reports, or general feedback about the app
Technical Support
Camera issues, analysis errors, or other technical problems
Response Time: We aim to respond to all inquiries within 24-48 hours during business days. For urgent account security issues, please include "URGENT" in your email subject line.
Helpful Resources
Before reaching out, you might find these resources helpful:
- Account Deletion Request - How to delete your account and data
- Privacy - How we handle your data
- Terms - Our service terms and conditions
Privacy & Data Requests
For privacy-related inquiries or data access requests under GDPR, CCPA, or other privacy regulations, please email us at support@buildinglores.com with one of the following subject lines:
- "GDPR Request" - For EU data subject requests
- "California Privacy Rights Request" - For CCPA requests
- "Delete My Account" - For account and data deletion